Return & Refund Policy
AS-IS / CLEARANCE Items
As-Is items cannot be returned or exchanged for any reason.
Refund & Exchange Policy
ALL SALES ARE FINAL, thus Refund & Exchange is Unacceptable as agreed during the Checkout.
The prices displayed on the https://hause.my website are quoted in Malaysian Ringgit (MYR) and are valid and effective only.
Damage / Defects
Customers must inspect the items for damages/defects upon delivery/pick up. Damages must be notified within 24 hours. Faulty claims or refunds claims after 7 days of delivery will be treated as a warranty claim and, the customer will bear the delivery costs incurred in the claim process.
We will not replace a product that is misuse, broken, missing parts, defects caused by you. Mistreated, failure to use in accordance with manufacturer’s instructions, using it in an abnormal way or failure to take reasonable care.